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- It has failed to properly advertise meetings, despite ample contact sources, including the “Gold” group command;
- There has been complete disregard as to how people will attend these meetings and failure to provide any transport from hotels for survivors and families to attend. In contrast, this group provided transport 29 June 2017 for the local community to attend the meeting at the House of Commons, Chaired by Diane Abbott MP;
- It has failed to provide any mental health trauma counsellors to prepare survivors and families for the meetings or to be on standby during and after the meetings to cope with the extremely distressing and triggering content of these meetings. The impact on mental illness and exacerbation of trauma has been negligently ignored;
- It has failed to provide for any silence for reflection or spiritual space at the start of the meeting given the significant proportion of survivors who hold to a religious faith;
- It has failed to provide any leaflets, or agendas for the meetings to enable a structured approach to be followed;
- It has failed to provide any leaflets or website in any language but English despite being aware of the diversity of the community; Farsi, Arabic, Pashtu, and Amharic are the first languages of some 50% of survivors. It had failed to offer or provide interpreters to make meetings more inclusive.
- It has failed to provide any questionnaires available on line in a multi lingual format for people who could not access the meetings to comment on the Terms of Reference, composition of the panel and the format of the Inquiry;
- The Chair and Inquiry team have repeatedly refused to answer key questions asked by the community, including how they were appointed and what qualifications they possess to justify their appointments;
- The Chair and Inquiry team have failed to conduct the meetings with any apparent sense of empathy for the survivors and local community, or their cultural needs. This has been noted and commented upon by attendees who were visibly distressed by this.